Is your organization approaching outcome-focused actions, or is it still trapped in output-focused actions to drive change? While both actions are interconnected, the former enables you to control, direct and achieve the change you desire for your organization. An outcome-focused effort surpasses the vision of an output-focused action by focusing on value and impact rather than results. To put this in context, you can say that every strategy and execution will have results, but only a few will have an impact. So if you want to drive real change and have an impact, your actions should be outcome-focused.
Here are some outcome-focused actions you must implement in your organization.
Outcome-focused plans demand you to change your vocabulary because words have the power to shape people's minds. Your choice of words will determine whether you are fostering confidence in your teammates, making them feel inclusive and encouraging a growth mindset. Here are some examples to learn from:
- Using 'if' during discussions or explanations of projects shows underconfidence, while the usage of 'when' shows confidence.
- Using 'I' during meetings or presentations shows an egocentric approach, while the usage of 'we' fosters inclusion.
- Using 'yet' when something challenging impedes your ability to complete a task boosts a growth mindset.
A small change in words can make a big difference!
When you multiply capabilities, you accelerate the speed of growth and the possibility of the desired change. Every employee in your company has distinct abilities and limitations. Instead of using them separately, combine them by encouraging teamwork. In teamwork, everyone's capabilities will replace each other's limitations, fostering learning and reinforcing confidence. You will see desired outcomes as there will be only collaboration, not competition.
Naming your projects based on your outcome is the most powerful way to drive real change. For example, it is better to call the project "Help customers lead healthy lives" and not "Health project" or "Healthify". So every time your team discusses this project, they know their aim and will start with a focused mindset. This step is critical for driving change because sometimes, teams may know the outcome but waver towards the output. However, they will never lose their direction if they have the outcome right in the name.
You will fail to drive change if your meeting discussion is limited to taking updates and introducing new projects. Your meetings should discuss your last week's achievement and how it impacted the company and customers. Praise the team for their hard work and then discuss what's in store for the future and how to achieve the desired outcome for a new project.
Transform your business by approaching more outcome-focused actions. If you face challenges in planning or executing the same, you can get in touch with MCC Coaching. We understand the unique foundation of your business and plan a strategy to nourish your strengths and bridge weaknesses, enabling your business to reach its full potential. Connect with us for further information.